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Before betting, they accepted personal responsibility provided that information was clear. 

During immersive play, however, they wanted operators to take a more active role, through mechanisms such as pop-ups and reality checks.

After play, some looked to banks or regulatory bodies for oversight on total spend across platforms.

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On Monday, the Department for Digital, Culture, Media and Sport (DCMS) announced that Ruth Evans has succeeded Charles Counsell to take on the full time role of Gambling Commission chair.

Counsell took the helm in February 2025 following Marcus Boyle’s departure in January last year.

Evans, who chairs Stop Scams UK, an initiative she founded in 2019 to unite banks, technology companies and telecom providers to combat payment fraud, will assume the position on 30 September, commencing a five-year term.

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Bank transfer is widely supported and familiar, but withdrawals can sometimes take longer than other methods. Cards are fast for deposits but not every operator supports card withdrawals.

Mobile money and USSD are convenient for people who prefer to manage everything from their phone without a bank app. They are especially useful for quick, small deposits.

Always make sure the payment page is secure and that you are using the official app or website. Scammers target bettors with fake payment links that steal login details.